How to create a holiday gift guide: Step-by-step

The holiday period can be stressful, especially for consumers faced with a long list of gift-buying decisions. A holiday gift guide will allow a company to display a curated list of their products, which can be of value to new and existing customers. Knowing how to make a gift guide is only the beginning though, it also takes careful consideration with creating it, promoting it, and finally launching it into the marketplace.

Let’s dive into how a holiday gift buying guide can ultimately help boost holiday sales, build brand awareness, drive customer loyalty, and create low friction shopping experiences.

What is a holiday gift guide?

So, what is a holiday gift guide? Think of it as a thoughtfully assembled group of items designed to give holiday gift-giving ideas for your new or existing customers. It may also be a powerful marketing tool for a small business, since it puts your product selections front and center. You can easily distribute a guide, including on your website, social media, and as part of a newsletter or email campaign.

Holiday gift guide examples showcase how versatile this marketing tactic can be for a small business. For instance, the holiday gift guide can feature lists of gifts under $25, top-selling stocking stuffers, local favorites ready for quick delivery, gifts for relaxation and wellness, and so many more. The variety of buying guides is almost unlimited and you can tailor it to fit your small business brand.

Reasons to create a holiday gift guide for your business

A holiday gift guide offers several benefits for customers, including inspiration and convenience. However, it can be equally advantageous for the business. Any time you can create a low friction browsing or shopping experience, it can have a meaningful impact on your business in a variety of ways.

  • Increased holiday sales potential: A holiday gift buying guide can make gift-giving a more simplified experience, since it takes the guesswork out of choosing an item for the shopper. If they do not have the time or inclination to browse through your range of products or a full holiday catalog, a gift guide presents them with festive gift ideas in a single convenient package.
  • Enhanced customer experience: Browsing a selection of tailored holiday products can create a low friction shopping experience and can create a feeling of exclusivity for the customer. Many shoppers may already have an inbox full of holiday promotions, leading to holiday message fatigue1. Generating a positive shopping experience with a small business holiday gift guide can make a brand more memorable after the holiday period is over, and for years to come.
  • Increasing conversion rates: A curated guide can help convert shoppers into customers. As it encourages product bundling, customers can make buying decisions easily, and both early holiday shoppers and last-minute buyers are catered for. Businesses can even create a gift guide with segmented audiences and themes to boost conversions for specific demographics. This is a great way to convert casual browsers and passive newsletter subscribers into paying customers.
  • Showcasing product ranges: Business holiday gift guides can be organized by price, style, or holiday gift trends, or even customized for specific people in the customer’s life. The more creative these categories are, the more inspired customers will become. Think ‘Gifts for your mother-in-law’ instead of ‘Gifts for her.’
  • Building brand identity: Assembling a gift guide is a great opportunity to select products that express your brand’s image and values. It reinforces what makes your brand or business so unique. The list can reflect more of a brand’s personality, such as sophisticated, playful, community-oriented, or family-friendly.

Potential drawbacks of creating a holiday gift guide

Creating a holiday gift guide can produce a range of benefits for a business, but there are potential challenges it can present. If a business doesn’t plan carefully, there could be risks of investing too much time and energy, unbalanced inventory, and even lost sales.

  • Requires additional time and resources: Holiday gift guides take careful thought for curation, plus the actual time and energy to put it into a shoppable guide on various platforms. Since it’s a holiday-focused marketing tool, you may find creating one takes time and energy above your regular marketing initiatives.
  • Inventory risks: Without proper planning, if you promote an item in a holiday gift guide it has the potential for wiping out inventory or bringing in too much for coverage. Planning the gift guide well in advance could help stabilize the risk to inventory.
  • Lack of customer enthusiasm: If you create a gift guide that doesn’t match your customer’s preferences, it might not convert to sales and meet company expectations. The key with preventing this is selecting products that align with customer’s wants and needs, based on insights and historical data.

How to make a holiday gift guide from scratch: A step-by-step process

A holiday gift guide can be as simple or complex as you have the time for. Want to learn how to make a gift guide? Follow our simple step-by-step process.

  1. Identify your target audience

    Define your ideal customers’ preferences, especially for holiday shopping. Depending on what your business sells, this could be lovers of sustainability, parents on a budget, outdoorsy types, or luxury shoppers.

    You can gather customer insights through social media account and website analytics, studying your competitors, asking customers directly what they want, and analyzing who is already purchasing from you.

  2. Select gift categories

    Organize your products into holiday gift guide categories. These could be based on different themes (such as festive gift ideas), price ranges, or recipients. The more organized a gift guide is, the easier it will be for customers to choose what they want and make a purchase.

    Teams can use existing sales data to decide which products to feature. This could be a mix of bestsellers, new arrivals, and unique and memorable items from each product category. To aid this process, they should put themselves in the customers’ shoes – what would they want to see this time of year?

  3. Design and layout

    Make the holiday gift guide ideas beautiful and uniquely branded. It should be enjoyable for potential customers to browse. You could hire a graphic designer to create an interactive guide with user experience in mind, or leverage drag-and-drop design tools like Canva or Wix to create attractive email campaigns, social media imagery, and landing pages in house.

    The design and layout should be mobile-friendly so customers can shop from anywhere. Include room for product descriptions and call-to-action buttons, to make it even easier for shoppers as they navigate.

  4. Compelling descriptions and imagery

    Engaging product descriptions and high-quality images may help boost holiday shopping sales through the gift guide. The descriptions can be brief, but need to be specific. Including critical details can help build trust with your brand, such as including fit, materials, colors, if it’s locally-sourced, and other key points.

    Appealing imagery also helps customers make quick decisions on products, reassures them the product is high-quality, and clearly communicates brand identity. Plus, it helps them envision how the recipient will use or enjoy the gift.

  5. Call to action (CTA) and easy checkout

    If a beautiful gift guide has captured your customer’s imagination, they now need to be directed to where they can buy their gift (or gifts) with ease. Use clear CTAs for each product so customers know exactly how to make a gift guide purchase, such as “shop now,” or “add to cart.” You can also add urgent language, such as “limited stock,” or “order now for guaranteed holiday delivery.”

    It is Important that your online and in-person checkout experiences are low friction during the high-demand holiday period. Slow loading times and unclear steps can lead to cart abandonment and lower conversion rates.

How to market your holiday gift guide

No matter how creative and effective it is, you’ll need to make plans to promote your holiday gift guide.

  • Social media: Visual channels are a great place to promote your business and begin the customer journey. Use Instagram Stories, Posts, and Reels to create buzz around holiday gift trends and holiday shopping ideas. Use Instagram and other platforms to publish frequent high-quality product imagery with optimized, searchable keywords and captions that promote holiday shopping ideas and your gift guide. It’s wise to start this effort months before the holidays officially begin, as festive searches start in June on many platforms.
  • Email campaigns: Email campaigns are perfect for focusing on specific categories and a natural fit for including holiday ads or promoting your holiday catalog. Design them so they are easy to scroll through and find the most appropriate gifts, whether these are price or recipient-based. Surface highly specific and creative categories to capture email subscribers’ imaginations. Emails are also useful for highlighting convenient customer service benefits, from 24/7 customer support to next-day delivery, and delivering CTAs that lead customers straight to the products they want to see.
  • Collaborations with other businesses: Leveraging collaborations can expand your guide’s reach by putting your holiday products in front of larger audiences. You can collaborate with other businesses in creative ways, such as getting other businesses to advertise their product in your holiday gift guide. You could explore bundling deals with each other’s products, host a pop-up event or shopping night together, or even participate in a social media swap, where you share your gift guides on each other’s social media pages.
  • Website banners and pop-ups: Once you know how to make a gift guide, it is also important to promote it to people already using your website. Prominently placed banners and enticing pop-ups will attract attention and direct traffic to your curated gift guide. This is much more likely to convert them than pages and pages of non-specific products.

Picking the best time to promote and launch your holiday gift guide

After learning how to make a gift guide and how to promote it, the next step is knowing when to advertise and launch it. Consider starting promotions well before the holiday season officially begins.

  • Planning phase: Create a marketing strategy powered by real data – which means gathering insights early. Starting early amplifies your business’s presence in the market and captures conversions as soon as customers start thinking about the holidays.
  • Soft launch: Introduce the gift guide to a small segment of your audience first to test its effectiveness with a soft launch. This is simply conducting a “practice run” to a smaller audience. Customer segmentation gives teams time to tweak underperforming CTAs and imagery, work out any problems with links, and spot other issues or opportunities.
  • Peak promotion: Use the holiday calendar to guide you on when, where, and most importantly to whom you want to actively promote. There are plenty of opportunities for creating unique lists throughout the year, for example, a Black Friday gift guide, Cyber Monday gift guide, graduation gift ideas, or Valentine’s Day.

Realizing sales potential through a strategic gift guide

Once you lock in the most effective holiday promotion ideas and launch the guide, you can start incorporating feedback right away to further maximize the guide’s potential.

  • Monitor and adapt: As your unique holiday gift guide is promoted and shared, make sure you continually measure its performance by checking engagement and conversion stats. An analysis tool like a heat map can be especially helpful, which provides a visual map using “hot and cold” indicators on what worked best with your website or marketing activity. It may include which products received the most clicks, how far they scrolled, what was ignored, and what received the most attention.
  • Engage with feedback: If customers are asking for sales and discounts earlier in the season, listen to them. Everything a business does is about solving customer problems and keeping them happy. Customer feedback is a powerful tool for learning what to refine and improve. Polls, social media comments, and engagement stats can tell you what customers want to see, as well as reviews posted after purchase.
  • Post-holiday analysis: The holidays come around every year - and so will seasonal campaigns. Learn from the data you gather in the past to learn how to make a gift guide and launch it most effectively in the future. A thorough post-holiday analysis can help prepare you for next year or creating new guides. Consider how you could expand into other categories such as affordable gift ideas, personalized holiday gifts, eco-friendly holiday gifts, or last-minute gift ideas.

The power of a holiday gift guide

A gift guide should be part of your marketing strategy. Not only does knowing how to make a gift guide give you a chance to improve customer loyalty, it may also be a good time for boosting holiday sales. Putting together a curated list of holiday gifts for your customers, such as a budget-friendly holiday gift guide or unique holiday gift ideas, makes it convenient for them and easy to convert to sales for you.

Businesses can use PayPal’s reporting tools to monitor overall sales activity and transaction trends during the holiday season. PayPal Business accounts include streamlined sales, disputes, refund, and transaction reports, which can all be tailored to a company’s specific needs, including a better understanding of the performance of each of your holiday gift categories.

Need help figuring out what else you should do to prepare for the holiday season? Check out our holiday sales checklist.

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