Why wasn't I issued a new PayPal Debit Mastercard®?

PayPal will no longer reissue debit cards if they’ve been inactive ("dormant") for an extended period of time. Dormant refers to any card with 13 or more months of inactivity. 

To receive a new card, cardholders will need to complete the application process for a debit card again. 

The PayPal Debit Card allows you to pay with your PayPal balance everywhere Mastercard® is accepted.

You can earn 5% cash back each month when you use the PayPal Debit Card to make purchases in your chosen category – gas, groceries, clothing, health & beauty, or restaurants*.

Get a PayPal Debit Card now.

You’ll get a digital card instantly and you can shop with it right away. You can request a physical card in the PayPal app at no cost. Shop more places. Earn more rewards.

To request a physical card

1. Open the PayPal app and tap your PayPal balance.
2. Select your PayPal Debit Card.
3. Tap Request a physical card.

Buy in-store

You can add your card to your smartphone’s mobile wallet, like Apple Pay, Google Pay, or Samsung Pay, for contactless (tap-to-pay) payments.

1. Open the PayPal app and tap your PayPal balance.
2. Select your PayPal Debit Card.
3. Tap to add your card to your mobile wallet.

With a physical card, tap or swipe it on the store's card reader.

Buy online

1. Open the PayPal app and tap your PayPal balance.
2. Select your PayPal Debit Card.
3. Tap the Eye icon located on the PayPal Debit Card and select Copy. This will copy the 16-digit card number that you can use to shop online.

You’ll also see your PayPal Debit Card as a payment option at PayPal Checkout.

Add money to your PayPal balance

Remember, to use your debit card there must be money available in your PayPal balance.

• Transfer money from your bank at any time, or set up auto-reloads.
• Any payments received go into your PayPal balance, ready for you to spend.
• Add cash at thousands of stores across the US.
• Cash a check in the PayPal app.
• Get your paychecks or government payments with Direct Deposit.

Are there any fees?

There are no fees to own or pay with the PayPal Debit Card in stores or online within the US, or when you withdraw at US MoneyPass® ATMs. Both the ATM surcharge and PayPal fees are waived. Learn more about transactions that have fees.

Note:

• If you’re approved, it usually takes 5 to 7 business days to receive your PayPal Debit Card in the mail.
• If your application for a PayPal Debit Mastercard® is denied, you can reapply after 30 days.
• The PayPal Debit Mastercard® is only available in the U.S.

The PayPal Debit Mastercard® is issued by The Bancorp Bank, N.A. (“Bancorp”) pursuant to a license by Mastercard International Incorporated and may be used everywhere Mastercard is accepted. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Bancorp is issuer of the Card only and not responsible for the associated accounts or other products, services, or offers from PayPal.

PayPal is a financial technology company, not a bank. The Card is linked to your PayPal Balance account. See PayPal Balance Terms and Conditions.