How do I make payments on my PayPal Extras Mastercard, PayPal Cashback Mastercard, or eBay Extras Mastercard account? 

You can make payments online, by phone, or by mail. 

  • To make payments online, log into your PayPal account, then select your eBay Extras Mastercard, PayPal Cashback Mastercard, or PayPal Extras Mastercard account from your PayPal account dashboard. From here, you can make a one-time payment, schedule future payments, or set up autopay.
  • To make payments by phone, call the toll-free number on the back of your card or the phone number listed below.
  • To make payments by mail, use the payment address provided on your billing statement and include either your payment voucher or your account number on your payment.

For questions, you can contact Synchrony Bank customer service at:

PayPal Cashback Mastercard: 855-938-3684, 24 hours/day, 7 days a week.  

PayPal Extras Mastercard: 855-938-3694, 24 hours/day, 7 days a week.

eBay Extras Mastercard: 866 419 4095, 24 hours/day, 7 days a week.  


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