How can I submit a question regarding PayPal’s privacy practices?

If you have a question regarding PayPal's privacy practices, visit our Privacy Statement or contact us through the Privacy Hub.

Here's how to find our Privacy Statement in the app:

  1. Tap Settings.
  2. Tap Legal agreements.
  3. Tap Privacy Statement.

Here's how to find our Privacy Statement in the app:

  1. Tap More on the home screen.
  2. Tap Settings.
  3. Tap Legal Agreements.
  4. Tap Privacy Statement.

How can I submit a complaint to PayPal 's Data Protection Officer (DPO)?

The PayPal Privacy Team is responsible for ensuring that PayPal's data practices meet legal requirements. If you want to exercise any of your data subject rights, including accessing, erasing, or correcting your personal data, you can contact us through your account. This way we know you're the account holder and can respond to you through our Message  Center.

If you don’t have an account, you can submit a request here by clicking I can't login or I don't have an account. This will require verification of your identity before we can assist you.

More ways we can help

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Braintree Support

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Site Status

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Personal Help

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Business Help

Get help with using any of our PayPal products

Message Center

Send, receive, and view your PayPal messages

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