Industry insights and trends
Get insights on the latest trends around financial technology, eCommerce and the digital economy.
AI: Personalisation’s new frontierINDUSTRY INSIGHTS AND TRENDS
AI: Personalisation’s new frontier
12 Nov 2024Over the past few years, personalisation has evolved from a nice-to-have marketing strategy to an important consumer expectation. In fact, 71% of consumers report that they expect companies to deliver personalised interactions,1 and when brands fall short, over two-thirds (76%) of these consumers feel frustration.1
Meet today's shoppers where they are: everywhereINDUSTRY INSIGHTS AND TRENDS
Meet today's shoppers where they are: everywhere
29 May 2024Shoppers are looking beyond borders – make sure you’re seen
PSD2 payment requirements – make sure you're readyINDUSTRY INSIGHTS AND TRENDS
PSD2 payment requirements – make sure you're ready
22 Apr 2022New overcapture requirements – make sure you're ready New requirements to improve the security of online card payments are coming soon. If your online store or website is not ready, there’s a risk of customers’ payments being declined by the card issuer.