How do I upgrade or downgrade my PayPal account?

Most business accounts cannot be downgraded, so we recommend opening a new personal account.

If you want to use the same email address that's registered with your business account, you'll need to close your business account first.

Can have more than 1 PayPal account?

Yes. You can have 1 Personal account and 1 Business account. Each account must be registered with a unique email address.

I recently upgraded my PayPal Balance account to a business account and can't use crypto. What can I do?

Please Contact us and a member of our Customer Service team will assist you.

More ways we can help

Developer Resources

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Braintree Support

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Site Status

Get status on scheduled maintenance and more

Personal Help

Get help with using any of our PayPal products

Business Help

Get help with using any of our PayPal products

Message Center

Send, receive, and view your PayPal messages

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