Help Center - Personal Account

What happens if my mobile device is lost or stolen and I use Google Pay?

If you have lost your mobile device, you should deactivate PayPal within Google Pay as soon as possible.

Here's how to disable Google Pay: 

  1. Go to Settings.
  2. Click Payments.
  3. Select Automatic payments.
  4. Cancel the latest active Google, Inc billing agreement.

If you need help, please contact us. You can still use your PayPal account to make any other kind of PayPal transaction, such as online payments.

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