Last updated on December 11, 2024
Last updated on December 11, 2024
These are the terms of a contract between you and PayPal, Inc. (“PayPal”, “we”, “us”, or “our”), and applies to your use of Alternative Payment Methods (“APM”).
These terms apply to your use of any of our APM functionality.
For reference:
The User Agreement for the country where you are registered with PayPal as a resident forms part of these terms. Capitalized words which are not defined in these terms are defined in that User Agreement. As much as possible, these terms and the User Agreement should be interpreted as a consistent whole. Where a conflict of interpretation arises, these terms override the User Agreement to the extent of the conflict.
The definition of our Services in the User Agreement, when read together with these terms, includes our APM functionality.
Merchants are not allowed to accept payments for goods or services:
You agree to these terms by integrating our APM functionality into your online checkout/platform or by sending an invoice as a payment request.
If you integrate our APM functionality for the Account of another person or legal entity:
When you integrate our APM functionality into your online checkout or send an invoice as a payment request, we may (but are not obliged to) allow anybody to use an APM to pay you.
Annex 1 of these terms lists each APM which we may make available to your customers from time to time and further provisions relating to your receipt of payments from customers using APMs. You must comply with those provisions at all times.
As the payer does not use a PayPal Account to send an APM payment, you may not use PayPal to proactively refund APM payments, unless otherwise stated in Annex 1 of these terms.
You may not receive APM payments in currencies other than those stated for the given APM in Annex 1 of these terms.
You may use our APM functionality only with a Business Account and not a Personal Account, except for your use of a Personal Account to send an invoice as a payment request for goods and services.
We may treat the APM providers and the payment processors which help us to enable you to receive APM payments in the same way as we treat our bank/card acquirers and/or other payment processors under the User Agreement.
APM payments are at risk of reversals by the APM provider unless otherwise stated in Annex 1. Your obligations and liability toward us for these reversals are the same as those you have toward us for Reversals and/or Chargebacks under the User Agreement. The APM provider may influence the reversal of an APM payment in the same way as the payer’s bank may influence a Reversal and/or the payer’s card company may influence a Chargeback. Seller Protection does not apply to APM payments.
After termination of these terms you will continue to be liable toward us under these terms for reversals of APM payments by the APM provider and all your outstanding obligations arising from your use of the APM functionality prior to termination.
We may add to or remove from the list of APMs/APM providers in Annex 1 of these terms at any time and without notice.
Otherwise, we may amend, delete, or add to these terms in line with the Change process set out in the User Agreement. If you do not agree with any Change, you may terminate these terms.
You may terminate these terms at any time by removing our APM functionality from your online checkout and following any other integration-related steps which PayPal may make available to you from time to time, or, if applicable, by ceasing use of PayPal’s Invoicing service. This lets you stop allowing your customers to use an APM to pay you, but otherwise your Account remains open and the User Agreement remains in effect.
We may, at any time, for any reason and (where possible) with reasonable prior notice, terminate, cancel, or suspend the Service to the extent it relates to our APM functionality and/or APMs without liability toward you.
These terms survive any termination to the extent and for so long as we require to: (i) deal with matters arising from your use of the APM functionality prior to termination; and/or (ii) comply with applicable laws and regulations.
APMs | ||||
---|---|---|---|---|
AliPay | ||||
Payment Type |
Wallet Alipay is a digital wallet that can be used by all Customers registered as a member with Alipay. | |||
Chargeback Risk | No | |||
Payment Guarantee | No | |||
Refund possibility | Yes | |||
Transaction minimum | N/A | |||
Transaction maximum | RMB 50,000 per day | |||
Specific Prohibited Goods and Services | See Supplemental Terms | |||
Supplemental Terms |
You will ensure that Alipay Services will not be used for:
| |||
Apple Pay Web | ||||
Payment Type |
Apple Pay Wallet | |||
Chargeback Risk |
Yes | |||
Payment Guarantee |
As per the card network rules | |||
Refund possibility |
Yes | |||
Transaction minimum |
N/A | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
Please see the Apple Pay platform Web Merchant Terms and Conditions at https://developer.apple.com/terms/apple-pay-web/ for any specific prohibited goods and services | |||
Supplemental Terms |
Please see additional terms applicable to accepting Apple Pay Web at https://developer.apple.com/terms/apple-pay-web/ | |||
Bancontact | ||||
Payment Type |
Debit Card Bancontact is a debit card Payment Method, whereby a debit card is issued by an authorized credit institution, which allows customers to directly pay for goods and services from their bank accounts. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund possibility |
Yes | |||
Transaction minimum |
EUR 1.00 per transaction | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
None other than those prohibited goods and services set out within the User Agreement | |||
Supplemental Terms |
N/A | |||
Bancomat Pay | ||||
Payment Type |
Real-time Bank Transfer | |||
Chargeback Risk |
Yes | |||
Payment Guarantee |
No | |||
Refund Possibility |
Yes | |||
Transaction Minimum |
€1.00 per transaction | |||
Transaction Maximum |
No limit, depending on issuing bank agreement on the max limit amount with the customer/p> | |||
Specific Prohibited Goods and Services |
None other than those prohibited goods and services set out within the User Agreement | |||
Supplemental Terms |
i) the precise description of the service or the goods purchased; ii) the total amount of the payment; iii) a receipt (paper or electronic) bearing the details of the payment. | |||
BLIK | ||||
Payment Type |
Real-time Bank Transfer BLIK is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund Possibility |
Yes | |||
Transaction Minimum |
PLN 0.01 per Transaction | |||
Transaction Maximum |
PLN 10,000.00 per Transaction | |||
Specific Prohibited Goods and Services |
None other than those prohibited goods and services set out within the User Agreement | |||
Supplemental Terms |
You must prominently display, on your website or device as applicable, the BLIK name or Trademarks in a manner consistent with the BLIK Brand Book. | |||
EPS | ||||
Payment Type |
Real-time Bank Transfer EPS is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction. EPS is facilitated by EPS participating banks. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
Yes - Payment Guarantee shall mean every transaction that is flagged as complete or successful (whichever is applicable) will be paid to your Account and the funds cannot be revoked, subject further to these terms and the User Agreement and your compliance with them. | |||
Refund possibility |
Yes | |||
Transaction minimum |
EUR 1.00 per transaction | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
None other than those prohibited goods and services set out within the User Agreement | |||
Supplemental Terms |
You shall report any events that require reliance on the EPS Payment Guarantee to PayPal without delay. | |||
Finnish Online Bank Transfer (Verkkopankki) | ||||
Payment Type |
Real-time Bank Transfer Finnish Online Bank Transfer is a bank transfer Payment Method. Recipients can receive real time confirmation of the transaction. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund possibility |
Yes | |||
Transaction minimum |
EUR 0.65 per transaction | |||
Transaction maximum |
EUR 20,000.00 per Transaction | |||
Specific Prohibited Goods and Services |
In addition to those prohibited goods and services listed in the Agreement: illegal gambling; prostitution; counterfeit goods; product piracy; illegal sale or distribution of tobacco products or pornography or the depiction of severe violent acts; Nordea Bank does not allow loading of wallets or prepaid products | |||
Supplemental Terms |
1. You shall provide all necessary data in compliance with specifications provided by PayPal. Failure to comply with the specifications for data delivery may result in a delay, suspension or cancellation of processing of effected sales. 2. You shall compensate PayPal for reasonable expenses incurred upon a dispute arising with regard to a Transaction should PayPal actively be involved in mediation or other similar proceedings between a Customer and You. 3. The maximum limit of the liability is the invoiced amount of the sale (sale of products or services by You to the Customer) to which the damages directly relate to or 1000 EUR depending on which amount is lower. However, the total aggregate liability may not exceed 5000 EUR. These limitations do not apply if the damages have been caused by willful action or gross negligence. | |||
Google Pay | ||||
Payment Type |
Google Pay Wallet | |||
Chargeback Risk |
Yes | |||
Payment Guarantee |
As per card the network rules | |||
Refund possibility |
Yes | |||
Transaction minimum |
N/A | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
Please see the Google Pay API Terms of Service at https://payments.developers.google.com/terms/sellertos and the Google APIs Terms of Service at https://developers.google.com/terms/ for any specific prohibited goods and services | |||
Supplemental Terms |
Please see additional terms applicable to accepting Google Pay at https://payments.developers.google.com/terms/sellertos and https://developers.google.com/terms/ | |||
GrabPay | ||||
Payment Type |
Wallet | |||
Chargeback Risk |
No | |||
Payment Guarantee |
Yes - Payment Guarantee shall mean every transaction that is flagged as complete or successful (whichever is applicable) will be paid to your Account and the funds cannot be revoked, subject to these terms and the User Agreement and your compliance with them. | |||
Refund possibility |
Yes | |||
Transaction minimum |
SGD 0.01 | |||
Transaction maximum |
SGD 5,000.00 | |||
Specific Prohibited Goods and Services |
In addition to any prohibited goods or services set out within the User Agreement, please see the Supplemental Terms below. | |||
Supplemental Terms |
| |||
iDEAL | ||||
Payment Type |
Real-time Bank Transfer iDEAL is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction. iDEAL is restricted to use by customers who have been issued an online bank account that is iDEAL compatible and held at a bank based in the Netherlands. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
Yes - Payment Guarantee means every transaction that is flagged as complete or successful (whichever is applicable) will be paid to your Account and the funds cannot be revoked, subject further to these terms and the User Agreement and your compliance with them. | |||
Refund possibility |
Yes | |||
Transaction minimum |
N/A | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
None other than those prohibited goods and services set out within the User Agreement | |||
Supplemental Terms |
a) Name and e-mail address; b) Account number and name for the bank account number which is being used to make purchases via the iDEAL Payment Method; c) Additional information for verification in step 2 and the monitoring of Transactions, for example: i. IP address ii. Browser fingerprint iii. Mobile number | |||
MB Way | ||||
Payment Type |
Wallet MB Way is a Payment Method restricted to customers in Portugal. MB Way is made available by the association of a card with one or more aliases (mobile phone number, e-mail address, or others that may be deemed appropriate by PayPal). | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund Possibility |
Yes | |||
Transaction Minimum |
N/A | |||
Transaction Maximum |
Depends on the bank and user limit | |||
Specific Prohibited Goods and Services |
None other than those prohibited goods and services set out within the User Agreement | |||
Supplemental Terms |
N/A | |||
Mercado Pago | ||||
Payment Type |
Mercado Pago is an online payments provider that allows buyers in Brazil and Mexico to make payments using credit cards, debit cards, prepaid cards, Mercado Pago wallet balance, and other payment methods. | |||
Chargeback Risk |
Yes | |||
Payment Guarantee |
Yes - Payment Guarantee shall mean every transaction that is flagged as complete or successful (whichever is applicable) will be paid to your Account and the funds cannot be revoked, subject further to these terms and the User Agreement and your compliance with them. | |||
Refund Possibility |
Yes | |||
Transaction Minimum |
MXN 0.01 per Transaction BRL 0.01 per Transaction | |||
Transaction Maximum |
MXN 1,000,000.00 per Transaction BRL 10,000,000.00 per Transaction | |||
Specific Prohibited Goods and Services |
For Mexico: In addition to any prohibited goods or services set out within the User Agreement: goods and services prohibited under Mercado Pago Terms and Conditions, as well as the following: prescription medicines, pharmaceutical products, dietary supplements not permitted for sale, gambling of any kind, financial products and services not approved by competent financial supervision authorities, malware (e.g., rogueware, viruses, etc.), funding of political parties or activities, direct marketing, postal number operations, bank drafts and postal wires, wholesale clubs, multilevel pyramid selling, timeshares, collection agencies, factoring companies, liquidators, bail bond companies, bankruptcy lawyers, financial advisors, share titles, investment trust funds, investments funds, currency exchange, payment orders from non-financial institutions, guarantee and money exchange offices, traveler's checks, travel-related services and cruise lines (excluding travel agencies), coin collections, stamps, coin shops, philately, Airtran Airways, Airtran Air, check cashing, automatic payments and subscriptions, employment agencies, and cash advance or credits.
For Brazil: In addition to any prohibited goods or services set out within the User Agreement: services are prohibited. Some goods are prohibited by Mercado Pago under its Terms and Conditions. For a full list of the prohibited goods and services, please visit: https://www.mercadopago.com.br/ajuda/3264 | |||
Supplemental Terms |
For Mexico: Mercado Pago payment services will be subject to Mercado Pago Terms and Conditions for Mexico.
For Brazil: Mercado Pago payment services will be subject to Mercado Pago Terms and Conditions for Brazil.
For Brazil and Mexico: You are not permitted to use Mercado Pago´s brand, logo, commercial name, and additional intellectual property rights other than to list Mercado Pago as a payment method. If you attempt to use Mercado Pago´s intellectual property rights in an unauthorized manner, we reserve the right to revoke our services.
Mercado Pago is not liable for any additional charges due to your failure to submit correct bank details.
The user cannot resell payment management services to third parties. | |||
Multibanco | ||||
Payment Type |
Real-time Bank Transfer Multibanco is a Payment Method restricted to customers in Portugal offering two alternatives for payments: One alternative is a bank transfer via the customer ́s online banking portal, the other alternative is cash payment at the ATM s of various Portuguese bank branches. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund Possibility |
N/A | |||
Transaction Minimum |
N/A | |||
Transaction Maximum |
EUR 99,999.99 per Transaction | |||
Specific Prohibited Goods and Services |
None other than those prohibited goods and services set out within the User Agreement | |||
Supplemental Terms |
N/A | |||
MyBank | ||||
Payment Type |
Real-time Bank Transfer MyBank is a bank transfer Payment Method. Recipients can receive a real time confirmation of the transaction. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund possibility |
Yes | |||
Transaction minimum |
N/A | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
For the avoidance of doubt and in addition to any prohibited goods or services set out within the User Agreement: Activities which could be punishable as endangerment of minors, paedophilia, pornography, for infringement of works protected by intellectual property rights and means of payment, the non-compliance with the protection of personal data, with systems automated data processing, acts of money laundering, non-compliance relating to gambling and betting, horse racing, lotteries and provisions relating to conditions of exercise of regulated professions. | |||
Supplemental Terms |
You are not permitted to use My Bank Logo and additional intellectual property rights other than as permitted for these alternative payment methods services. For any further use please comply with MyBank Style Guide for Businesses found at the following website https://www.mybank.eu/mybank/mybank-style-guidelines-for-merchant-websites/. If you attempt to use the MyBank Logo in an unauthorized manner, in a manner that is not intended or allowed, or in significant contravention of these requirements, we reserve the right to revoke our services. | |||
PayU | ||||
Payment Type |
Real-time Bank Transfer PayU is a bank transfer Payment Method. Recipients can receive a real time confirmation of the transaction. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund possibility |
Yes | |||
Transaction minimum |
PLN 0.01/Tx; CZK 0.01/Tx | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
In addition to those prohibited goods and services listed in the Agreement: Prescription medicines, pharmaceutical products and dietary supplements not permitted for sale; drugs, intoxicants, including designer drugs, as well as equipment and technology used for their farming, production, trade, etc.; gambling without legal authority; weapons, ammunition and gas launchers; online services with pornographic content, e.g. chat rooms, video cameras, VOD movies; financial products and services if offered as part of an activity not supervised by competent financial supervision authorities; malware, e.g. rogueware, viruses, etc.; political parties and related websites used to support them or collect funds for political activities; crowdfunding; intermediaries accepting payments on behalf of many recipients without legal authority or not meeting the requirements of card associations/intermediate bodies | |||
Supplemental Terms |
1. You shall ensure that the Customer is informed in clearly recognizable and easily accessible form that transactions made via the PayU Payment Method are irrevocable. 2. PayPal and PayU are not liable for any additional charges due to incorrect bank details if you have not ensured that only correct bank details are submitted. 3. Merchants using the PayU Payment Method are liable for all unauthorized or fraudulent Transactions made with the Payment Method. 4. You shall ensure that: a) any Customer identification and/or authenticating data that could be used to place orders shall not be stored electronically or written down in another form; b) during the input of Customer identification and/or authenticating data that could be used to place orders, third parties are prevented from obtaining such data. Disclosure of Customer identification and/or authenticating data to third parties is strictly prohibited. | |||
POLi | ||||
Payment Type |
Real-time Bank Transfer POLi is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction. POLi is restricted to customers holding accounts with banking institutions in Australia and New Zealand. PayPal does not guarantee that all New Zealand or Australian bank accounts are POLi compatible. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund Possibility |
No | |||
Transaction Minimum |
AUD/NZD 1.00 per Transaction | |||
Transaction Maximum |
AUD/NZD 10,000.00 per Transaction | |||
Specific Prohibited Goods and Services |
In addition to any prohibited goods or services set out within the User Agreement: gambling. | |||
Supplemental Terms |
N/A | |||
Przelewy24 (P24) | ||||
Payment Type |
Real-time Bank Transfer Przelewy24 is a bank transfer Payment Method. Recipients can receive a real time confirmation of the transaction. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund possibility |
Yes | |||
Transaction minimum |
PLN 0.05 per transaction | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
None other than those prohibited goods and services set out within the User Agreement | |||
Supplemental Terms |
Every transaction is associated with a unique transaction number and other details (the “Transaction Details“) in order to facilitate enquiries or potential complaints. You shall save the Transaction Details in a secure manner. Any complaints pertaining to incorrectly executed transactions shall be submitted directly to PayPal who will thereafter forward the matter to Pzrelewy24 Payment Scheme for investigation. In relation to such complaints, you must provide the following details: a) E-mail address; b) Transaction number; c) Transaction amount; d) Full name of the holder of the originating bank account from which the Transaction amount was to be transferred; e) Name of the bank that holds the account from which the transaction amount was to be transferred or to which the transaction was transferred to as applicable; f) Transaction date; and g) In the case of payment from a card: the name of the card; h) In the case of an SMS payment: the Customer’s mobile telephone number. 4. Notwithstanding the foregoing, any complaints pertaining to transactions made 90 or more days prior to such complaint may be refused for review by the Przelewy24 Payment Scheme. | |||
Safetypay | ||||
Payment Type |
Real-time Bank Transfer Safetypay is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
Yes | |||
Refund possibility |
Yes | |||
Transaction minimum |
N/A | |||
Transaction maximum |
15000 EUR | |||
Specific Prohibited Goods and Services |
In addition to any prohibited goods or services listed above, You shall not use Safetypay to accept payment for, make payment to, or, directly or indirectly, facilitate: Bootleg recordings; counterfeit items; embargoed goods; illegal drugs and paraphernalia; offensive, racially or culturally insensitive material; adult content, materials, and/or services, including, but not limited to adult books and videos, adult telephone conversations, adult websites, companion/ escort services, dating services (sexually oriented), mail order brides, miscellaneous adult entertainment; cash; damages, losses, penalties, or fines of any kind; costs or fees over the normal price of Merchants’ goods or services (applicable taxes) or charges that Customers have not specifically approved; overdue amounts, or amounts covering returned or stop-payment checks; sales made by third parties; amounts that do not represent bona fide sales of goods and services by Merchant’s business (e.g., purchases by Merchant’s owners (or their family members) or employees); illegal business Transaction; money laundering or the financing of terrorist activities. | |||
Supplemental Terms |
N/A | |||
Satispay | ||||
Payment Type |
Wallet Satispay provides a bank account enabled mobile payment platform. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
Yes | |||
Refund possibility |
Yes | |||
Transaction minimum |
EUR 0.01 | |||
Transaction maximum |
N/A | |||
Specific Prohibited Goods and Services |
In addition to those prohibited goods and services listed above, You shall not use Satispay to accept payment for, make payment to, or, directly or indirectly, facilitate: a) Telecommunication services, including local and long distance calls, credit card calls, calls through use of magnetic stripe reading telephones and faxes; b) Money Orders - Wire Transfer; c) Pawn shops; d) Outbound telemarketing; e) Inbound telemarketing; f) Ticket Agencies (Radio, television and other direct Marketers not elsewhere classified); g) Financial institutions — manual cash disbursements; h) Financial institutions — automated cash disbursements; i) Loan Payments, Institution; j) Non-financial institutions — foreign currency, money orders (not wire transfer), scrip and travelers’ checks; k) Dealers—Securities, Mutual Funds, Stocks, Commodities, Bonds; l) Timeshares; m) Dating and escort services; n) Buying and shopping services and clubs; o) Consumer credit reporting agencies; p) Employment agencies and temporary help services; q) Betting (including Lottery Tickets, Casino Gaming Chips, Off-Track Betting and Wagers). | |||
Supplemental Terms |
Merchants acknowledge and agree, that personal data will be transferred to Satispay for processing of transactions. Such personal data will be processed by Satispay in accordance with its privacy notice, which can be found at: Satispay-Payment-Scheme_Privacy-en.pdf (static-www-satispay-com.s3.amazonaws.com) | |||
Trustly | ||||
Payment Type |
Real-time bank transfer | |||
Chargeback Risk |
No (once the money is settled in the Merchant account) | |||
Payment Guarantee |
No | |||
Refund possibility |
Yes | |||
Transaction minimum |
EUR 0.01 per transaction. (Subject to conditions imposed by Customer’s bank) | |||
Transaction maximum |
Subject to conditions imposed by Customer’s bank | |||
Specific Prohibited Goods and Services |
In addition to those prohibited goods and services listed in the Agreement: Bitcoin | |||
Supplemental Terms |
(1) You shall ensure that Trustly’s logotype(s) and trademark(s) are exposed and presented in an appealing and appropriate manner, and in accordance with the applicable service presentation requirements as set out at: https://trustly.com/en/developer/documents. (2) You acknowledge and agree that: (a) The Trustly service is dependent on the functionality of third-party systems, primarily banks, and Trustly does not guarantee the functionality of its service in the event of any failure, malfunction, or adjustment within, or associated with, such third-party systems; (b) Transaction speeds may be adversely impacted at those times when transaction volumes spike or peak significantly, or during the planned maintenance of the Trustly service; and (c) PayPal and Trustly are not liable for any loss or damage due to any degradation of the functionality of third-party systems as described in sub-section (a) herein, or during significant peaks of transaction volumes or the planned maintenance of the Trustly service as described in sub-section (b) herein. | |||
Trustpay | ||||
Payment Type |
Real-time Bank Transfer Trustpay is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction. | |||
Chargeback Risk |
No | |||
Payment Guarantee |
No | |||
Refund Possibility |
N/A | |||
Transaction Minimum |
EUR 0.01 per transaction | |||
Transaction Maximum |
N/A | |||
Specific Prohibited Goods and Services |
In addition to any prohibited goods or services set out within the User Agreement: Weapons or related items (e.g., guns, gun parts, ammunition, knives), financial products resembling a Ponzi scheme, illegal drugs and drug paraphernalia, online antiques traders and sellers of historical replicas. | |||
Supplemental Terms |
|