What is the inactivity fee?

PayPal has introduced an inactivity fee in certain countries to maintain inactive accounts. Inactivity is defined as no login or transactions in the last 12 months. The fee will be the lesser of the account balance or $20 CAD.

For PayPal accounts with balances in more than one currency, the $20 CAD inactivity fee will first be deducted from the CAD balance and PayPal may set off the remaining inactivity fee balance by using funds you maintain in a different currency.

PayPal will notify inactive account holders before charging the inactivity fee. Complete one of the actions below before the deadline in the notification to avoid being charged this fee:

• Log in to your account
• Pay with PayPal
• Send money to friends or family using your PayPal account
• Withdraw money from your PayPal account
• Donate to a charity using PayPal
• Contact PayPal to close your account